WELCOME TO MICROTHIN

"We, Our, Us or MT" means:
- MicroThin Industries Pty Ltd ABN 74 090 164 864.
"You or Your" means:
- An MT Subscriber or Customer who purchases MT services or products

General

Your privacy is protected when you deal with MT. Your personal information is stored only where we require it to provide services to you. Personal information provided in the course of company surveys or marketing competitions is used to improve our services and products to you and will be removed from survey lists on request. We take all reasonable steps to ensure your personal information is kept confidential, secure, and protected from unauthorized access or use. MicroThin is guided by and complies with the requirements of the Privacy Act 1988 & the National Privacy Principles of 2001. We also collect aggregate information to improve our performance, services and products. We collect this information in such a way that it cannot be linked back to any individual.

Access to personal information

We are committed to ensuring your privacy is protected when you deal with MT. Accordingly, personal information provided to us is stored only where we require it to provide services to you. Other personal information provided in the course of company surveys or marketing competitions is used to improve our services and products to you and we will remove your name from such survey lists on request. We take all reasonable steps to ensure your personal information is kept confidential, secure, and protected from unauthorised access or use. MicroThin is guided by and complies with the requirements of the Privacy Act 1988 & the National Privacy Principles of 2001. We also collect non-personally identifiable aggregate information to improve our performance, services and products. This may include visited domain names and web pages and browser software being used. We collect this information in such a way that it is not able to linked back to any individual.

Complaint

If you consider your privacy has been breached, please first notify our Privacy Officer. If we fail to resolve the matter to your satisfaction, you may refer the matter to the Privacy Commissioner's Office. .

We collect, use, store and disclose personal information about you for the following purposes:

• Information from credit reporting agencies
  We may request information about your credit worthiness from reporting agencies when we are assessing your registration or application.
• Disclosure to credit reporting agencies and authorised agencies
  We may disclose personal information about you to credit reporting agencies in line with debt collection policies and procedures. We may disclose personal information about you to authorised agencies such as our solicitors, when required for legal proceedings; the police in investigating criminal or fraudulent transactions or as permitted by the Privacy Act for similar dealings.
• Information from credit reporting agencies
  We may request information about your credit worthiness from reporting agencies when we are assessing your registration or application.
• Disclosure to credit reporting
  Disclosure to credit reporting agencies and authorised agencies
  We may disclose personal information about you to credit reporting agencies in line with debt collection policies and procedures.
  We may disclose personal information about you to authorised agencies such as our solicitors, when required for legal proceedings; the police in investigating criminal or fraudulent transactions or as permitted by the Privacy Act for similar dealings.
• Payments to your accounts
  Upon validation process, we may disclose the balance outstanding on your account to the person or agency that you authorise to use when payment to your account is requested. We will not disclose the balance outstanding on your account without permission.
• Marketing lists
  We may use personal information for marketing purposes. This includes putting your name and contact details on marketing lists for the purpose of direct marketing, offering you our products and services and those of our business partners, via email, post, or telephone. We control customer information in any initial third party offers. Third party partners will issue customer information after the initial offer. You may cancel permission for inclusion on third party lists.
• Payments to your accounts
  Upon validation process, we may disclose the balance outstanding on your account to the person or agency that you authorise to use when payment to your account is requested. We will
• Sale of business
  If at some time in the future, we sell all or part of our business, we will need to disclose your personal information to the buyer so that the buyer can continue to provide services to you. Will not disclose the balance outstanding on your account if you ask us not to do so. not disclose the balance outstanding on your account if you ask us not to do so.
• Call monitoring
  Whenever implemented, we may monitor or record your telephone conversation with us for staff training and service quality control purposes. You will be informed of this facility and your call will not be monitored if you ask our operator not to do so.
• Client SMS Database
  The recording of your mobile number is to be used only for support purposes in the case of MT supplied service outages
• Quality of information collected
  With reference to clause 3 of our General Terms and Conditions, it is your responsibility to ensure that your personal information is up to date by notifying us of any changes to the details we hold about you. However, we will take all reasonable steps to make sure that the personal information we collect use or disclose is accurate, complete and up-to-date. We do require you to verify certain personal information for any account enquiry. We also will ask you to check your details in our company communications such as our welcome letters and account notices.